Privacy Policy

Casinobet Privacy Policy — Your data is safe with us

This page explains clearly how Casinobet collects your personal information, why it's used, and how it's kept secure. Please read it once before creating an account.

Last Updated: January 2026 Available in Bengali
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Sale of Data to Third Parties
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Two-Factor Authentication
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Privacy Policy Highlights — At a Glance

A quick overview of how Casinobet protects your data

Encrypted Data Storage

All your personal and financial data is stored with SSL/TLS encryption, keeping it completely unreadable to any unauthorised party.

No Sale of Data to Third Parties

Casinobet never sells your personal data to advertisers or any third parties. Data is used solely to deliver our services and meet legal obligations.

Regular Security Audits

Casinobet's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed immediately.

Minimal Data Collection Policy

Only the data strictly necessary to provide our services is collected. No unnecessary information is requested or stored.

You're in Control

You have the right to view, correct, or request deletion of your personal data. Simply contact our support team to use any of these options.

Transparency in Cookie Use

Cookies on the Casinobet site are used exclusively to improve site functionality and user experience. You have the option to manage your cookie preferences yourself.

Casinobet Privacy Policy — Full Details

Last Updated: January 2026 · This policy applies to users in Bangladesh.

1. Introduction

Casinobet (casinobet-baji.com) treats your privacy as its highest priority. This Privacy Policy explains what information is collected when you use the Casinobet platform, why it is used, who it may be shared with, and how you can control your own data.

By accessing the Casinobet site or creating an account, you are considered to have accepted this Privacy Policy. This policy may be updated periodically — any changes will be reflected in the date shown at the top of the page, and significant changes will be communicated via email.

In plain terms: Your data is used solely to provide you with a better experience. It is never sold or used for advertising purposes.

2. What Information We Collect

2.1 Information Provided at Registration

Casinobet collects the following information when you open an account:

  • Full Name (as on National ID)
  • Date of Birth
  • Mobile Number
  • Email address (if provided)
  • Residential Address
  • Payment method details (bKash / Nagad / Rocket number)

2.2 Collected During Identity Verification (KYC)

The following documents are collected during identity verification prior to your first withdrawal:

  • National ID Card (NID) photos — front and back
  • A selfie photo of yourself
  • Passport photo where applicable

2.3 Automatically Collected Information

Some information is collected automatically while you use the site:

  • IP Address
  • Browser type and version
  • Device type (mobile, tablet, desktop)
  • A log of which pages you visited on the site and for how long
  • Cookies & local storage data

2.4 Transaction & Betting Data

Every deposit, withdrawal, and bet you make is recorded and accessible from your account. This information is also used to resolve any disputes.

Data Type Purpose of Collection Retention Period
Personal Identity Account Registration & KYC 5 years after account closure
Payment Information Transaction Processing & Security As required by law
Betting History Dispute Resolution & Audits Minimum 3 years
Site Logs Security Monitoring 6 Months
KYC Documents Identity Verification As required by law

3. How We Use Your Data

Casinobet uses your information for the following purposes:

  • Service Delivery: To enable account creation, process transactions, and ensure a smooth betting experience.
  • Identity Verification: To meet legal obligations and prevent fraud.
  • Security: To detect unusual account activity and keep your account secure.
  • Customer Support: For troubleshooting and customer communications.
  • Relevant Notifications: To notify you of important account updates or directly relevant offers.
  • Legal Liability: To meet regulatory requirements.

Casinobet does not share your data with third parties for advertising purposes. Selling your phone number or email to any marketing company is strictly against Casinobet's policy.

4. Who Your Data May Be Shared With

Casinobet does not generally share your data. However, limited information may be shared in specific circumstances:

4.1 Payment Processors

Information required to process transactions via bKash, Nagad, or Rocket is shared with those payment service providers solely to complete the transaction — it may not be used for any other purpose.

4.2 Legal Obligations

Data may be disclosed in compliance with a valid court order or lawful request from a government authority. Where possible, you will be notified in advance.

4.3 Technical Service Providers

Certain technical partners (such as server providers and game providers) may process limited data to keep the site running. These partners may only use the data for their designated function and are not permitted to use it for their own purposes.

4.4 Never Shared

  • Advertisers or Marketing Companies
  • On Social Media
  • On Other Gaming Platforms
  • Sale to third parties for commercial purposes

5. Data Protection Methods

Casinobet follows industry-standard technologies and practices to protect your data:

5.1 Technical Security

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
  • Data Encryption: Stored sensitive data is kept in an encrypted format.
  • Two-Factor Authentication (2FA): An additional layer of security for logging into your account.
  • Firewall & DDoS Protection: Active systems to prevent unauthorized access.

5.2 Organisational Safeguards

  • Only authorized staff can access specific data, on a need-to-know basis.
  • Regular security training and audits.
  • A rapid response process is in place for any data breach incidents.
  • Data protection clauses are included in all agreements with third-party service providers.

In the event of a data breach: Casinobet will promptly notify affected users and take all necessary steps to minimize any harm. Concealing such incidents is against our policy.

6. Cookies & Tracking

Casinobet's website uses cookies — small text files stored in your browser that help improve site functionality and your overall experience.

Cookie Types & Usage:

  • Essential Cookies: Maintaining login sessions and ensuring security are essential functions — the site cannot operate properly without them.
  • Functional Cookies: To remember your preferences (language, theme, etc.).
  • Analytics Cookies: Used to understand which parts of the site are most visited — no personally identifiable information is involved.

You can disable cookies through your browser settings, though some site features may not work as a result. Casinobet does not use third-party advertising cookies.

7. Your Rights

Casinobet believes you should have control over your own data. That's why the following rights are granted to you:

8. Protection of Minors' Data

Casinobet strictly serves users aged 18 and above. Age is verified at registration and confirmed through the KYC process.

If it is found that a minor registered an account using false information, that account will be closed immediately and any collected data will be deleted. If you have reason to suspect this, please email support@casinobet-baji.com right away.

If anyone under 18 in your household can access Casinobet from your device, please set up password protection and parental controls on that device. Casinobet is committed to protecting minors.

9. Data Retention Period

Casinobet does not retain your data longer than necessary. The general rules are:

  • All data is retained for as long as your account remains active.
  • Upon account closure, data required to fulfill legal obligations is retained for a specified period.
  • Once the legal retention period expires, data is securely deleted.
  • Site logs and cookie data are retained for a maximum of six months.

If you request deletion of your data, Casinobet will erase everything except what it is legally required to retain, and will confirm the deletion to you.

10. Contact & Complaints

For any questions about our Privacy Policy, data access requests, or complaints, please contact Casinobet:

  • Email: support@casinobet-baji.com
  • Live Chat: Click the chat button at the bottom right of the site (available in Bengali, 24/7)

Complaints are typically responded to within 7 business days. More complex matters may take a little longer — in those cases, you will be informed in advance.

If This Policy Changes: For significant changes, a notification will be sent to your registered mobile number or email. For minor updates, only the date on this page will be revised. We recommend checking this page from time to time.

Last UpdatedJanuary 2026
EncryptionSSL/TLS Protection Active
Sale of DataNever — on principle
Contactsupport@casinobet-baji.com

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Your Rights Over Your Data

Casinobet gives you full control over your own data

Right to Access Your Data

To find out what data Casinobet holds about you, contact support with a request. The information will be provided within the specified timeframe.

Right to Rectification

If any of your information is incorrect, you may request a correction. Changes will be made subject to KYC verification.

Right to Erasure

After your account is closed, you may request deletion of any data that is not required to be retained under legal obligations.

Right to Restrict Processing

You have the right to object to the use of your data for specific purposes. Any such request submitted to support will be reviewed.

Right to Data Portability

You can download your betting and transaction history as a file directly from your account.

Right to Lodge a Complaint

If you believe your privacy has been violated, you can file a complaint directly with Casinobet and expect a response.

Frequently Asked Questions

FAQs on Tournaments & Age Restrictions

Before joining any tournament or leaderboard event at Casinobet, there are a few things worth knowing. Each tournament has its own rules — entry conditions, scoring methods, and prize distribution are all clearly outlined on the event page. Leaderboard rankings are generally based on total net winnings or total bet amount, though this may vary by event. If multiple accounts are found to have participated under the same player during a tournament, any prizes will be forfeited. Prizes are typically credited to your account within 24–48 hours after the event ends, though larger tournaments may take longer. Any disputes must be raised with support within 72 hours of the event closing — claims submitted after this window are generally not accepted. Casinobet reserves the right to modify the rules of, or cancel, any event; participants will be notified in the event of a cancellation.

No. Casinobet strictly serves users aged 18 and above. This is not a negotiable rule — it is a core principle of Casinobet and an integral part of our commitment to responsible gaming. Date of birth is required at registration, and age is verified through the KYC process using a National ID Card. If someone registers with a false date of birth and is later found to be under 18, their account will be closed immediately and any balance or bonuses will be forfeited. If you suspect that your child is using Casinobet, contact us at support@casinobet-baji.com — action will be taken promptly.

Start Safe — Join Casinobet

Your data is secure, payments are reliable, and support is available in Bengali — start betting at Casinobet today.

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